Frequently Asked Questions
Infinity Wellness formulas are built from whole-food ingredients — not synthetic isolates. Every blend is organic, triple-tested for purity, and designed to work synergistically with your body. You’ll never find artificial additives, fillers, or proprietary blends — only ingredients that deliver measurable benefits.
Yes. All core formulas, including True Greens, True Infinity C, and True Infinity Protein, are made from certified organic or wild-harvested ingredients sourced from trusted farms and suppliers around the world.
Never. We believe in keeping wellness as close to nature as possible. Our products are naturally flavored with whole-food ingredients and lightly sweetened, if at all, using organic sources.
Yes. Every batch is tested three times — at the source, at our facility, and again by Eurofins Laboratories, an independent third-party lab. We test for heavy metals, pathogens, and other potential contaminants to ensure unmatched purity and safety.
All formulas are manufactured in the United States in a GMP-certified facility that meets the highest safety and quality standards.
Keep your products sealed in a cool, dry place away from direct sunlight. Refrigeration isn’t required, but storing in a cool environment helps maintain potency.
All Infinity Wellness formulas, except for our bars that are sweetened with honey, are 100% vegan. All products are gluten-free, and non-GMO.
We recommend one scoop per day mixed with 8–12 oz of cold water or your favorite smoothie. Consistency is key — most users notice improved energy and digestion within 1–2 weeks.
Yes. The formulas were designed to work in harmony. For example, start your day with True Greens for energy, add True Vitamin C mid-day for immune support, and use True Plant Protein post-workout or as a meal supplement.
Many customers feel a difference in energy, focus, and digestion within the first few days. Deeper benefits like improved immunity and recovery build over time with daily use.
Absolutely. Our ingredients are food-based and intended for consistent use as part of a healthy lifestyle. As always, consult your healthcare provider if you have any specific conditions or are pregnant or nursing.
Most users can safely combine Infinity Wellness products with other natural supplements. However, if you’re on medication or have medical concerns, check with your healthcare professional first.
When you subscribe to any product, you automatically save 10% on every order, receive free shipping over $75, and become part of the Infinity Insiders loyalty program. You can pause, adjust, or cancel anytime through your account dashboard.
Yes. Log in to your account at any time to change delivery frequency, update payment details, or skip an order.
Inside your account, you’ll find a referral link. When your friend makes their first purchase, they’ll receive $10 off, and you’ll earn $10 credit toward your next order.
We currently ship throughout the United States. International shipping is not yet available but is coming soon.
Orders typically process within 1–2 business days and ship via standard ground delivery, arriving in 3–5 business days. You’ll receive tracking updates via email once your order ships.
Yes, all orders over $75 ship free within the U.S.
Yes. We stand behind every product we make. If you’re not completely satisfied, contact our team within 30 days for a full refund or exchange — no questions asked.
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s progress in real time.
Infinity Wellness was founded by Billy Merritt, a lifelong researcher and advocate for holistic nutrition. His journey to heal his own health challenges inspired the creation of clean, food-based formulas that now support thousands worldwide.
Integrity is the foundation of everything we do — from transparent sourcing to triple testing and ethical partnerships. It means every product is exactly what we say it is, backed by data and crafted with care.
Yes. Infinity Wellness is independently owned and operated. Our decisions are driven by science and integrity, not investors or trends.
You can reach our team anytime at support@liveinfinitywellness.com or through the Contact Page on our site. We respond to all inquiries within one business day.
Visit our Integrity Page for detailed information on ingredient sourcing, sustainability initiatives, and our triple-testing process through Eurofins Laboratories.
Still Have Questions?
Reach out through our Contact Page or email support@liveinfinitywellness.com — we’re always happy to connect.
