Subscription Help

Managing Your Subscription 

You can manage your subscription at any time through your customer portal. 

From your portal, you can:

  • Update your delivery schedule
  • Skip or reschedule upcoming orders
  • Change your shipping address
  • Update your payment method
  • Swap or adjust your products
  • Cancel your subscription 

To access your subscription, log into your account using the email you used at checkout. You’ll receive a secure link to access your portal. 

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Accessing Your Portal 

You can access your subscription portal by:

  • Logging into your account on our website, or
  • Using the link provided in your subscription or order emails 

If you don’t see the email, check your spam or promotions folder. 

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Changes & Cancellations 

All changes or cancellations must be made before your next order is processed. 

Once an order has been processed, it cannot be modified or canceled. 

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Billing 

Subscriptions are billed automatically based on your selected delivery frequency. 

You will receive an email confirmation each time your order is processed. 

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Need Help? 

If you have any issues accessing your subscription or need assistance, contact: 

support@liveinfinitywellness.com